Reference

Know the rules before you join

Clear account terms, privacy choices and India payment records sit in one place so you can understand your position before you open an account.

India access termsUPI record checksPrivacy choicesAccount law contact
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sk39 Know the rules before you join
CONTACT ROUTES

Legal help without account guesswork

Legal questions need a clear trail, so we separate policy requests from ordinary lobby help. Use the route that matches your issue: account terms, privacy records, payment proof or access eligibility.

Email policy request Send legal or privacy questions through the support email shown in your account area. We may ask for identity checks before sharing records, changing account details or discussing payment evidence.
Chat to case handoff If you start in live chat, ask for a legal case handoff. The agent can collect the account reference, summarise the issue and move it to the team that handles terms and records.
Record change request For name, mobile, email or address corrections, give the exact field that needs a change. We check the request against account security rules before any legal record is updated.
DATA PRACTICE

How your legal data is handled

We keep legal records only for account operation, dispute handling, payment tracing, security checks and lawful response duties.

Account identity

Your name, mobile number, email and location details help us apply account terms and check whether access is allowed where…

Payment evidence

UPI, Paytm, PhonePe and Google Pay references are matched against your wallet activity.

Cookie choices

Cookies keep your session active, remember consent settings and support account security checks.

Security controls

Login checks, device signals and payment confirmation steps help protect your account records.

Retention periods

Some account, payment and dispute records must be kept after closure for legal and audit reasons.

Change requests

You can ask us to correct wrong account details or explain why a record remains.

Clear answers on legal choices

The questions below focus on legal control of your account, data and payment records. They are written for India account holders who want to understand what we keep, why we keep it and how to reach us. For anything linked to local access, eligibility depends on local law and is available where local law permits.

The account terms, privacy policy, cookie terms and payment record rules apply together. You should read them before joining because they explain access, identity checks, wallet records and dispute handling.

Yes. Access and eligibility depend on local law and are available where local law permits. If rules in your location restrict access, account use or wallet activity may be limited.

We keep references for UPI, Paytm, PhonePe and Google Pay transactions linked to your account. These records help match deposits, verify withdrawals, resolve disputes and respond to lawful requests.

Yes. Send the exact detail that needs correction, such as name, mobile number or email. We may request identity proof before changing account records or payment-linked legal data.

Cookies can record session status, consent choices and security signals. Some consent records may remain even if browser cookies are cleared, because we may need proof of your selected settings.

Some account, payment and dispute records may be retained after closure for legal, security and audit reasons. Once those reasons no longer apply, records are removed or separated from active use.

Use the support email or account help route and mark the request as legal or privacy related. Include your registered contact detail and any payment reference that helps trace the record.

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